Frequently Asked Questions
What areas do you service?
We are based out of Glendale (NSW - 2285), and we service Lake Macquarie, Newcastle, Maitland, Hunter Valley & Port Stephens.We’re also available for Australia wide long distance towing - Call us for a free quote.
Can you tow more than one car?
Yes we can tow multiple vehicles - Call us for a free quote.
Is my vehicle insured when being towed?
We are fully licensed and insured with complete on the hook insurance for your safety and peace of mind.
What payment options do you accept?
We accept cash and most major credit or debit cards.
I need my car towed outside of work hours - can you tow it?
Yes, we are flexible and try to be as reliable as possible in offering a 24/7 service (there is a 20% surcharge for after hours and public holidays) - Call us today for a free quote.
How much will it cost to tow my car?
Our pricing is calculated per kilometer ($5.50) with a minimum call out of $165.If you require a winch out or vehicle recovery service, we may also charge for extra time required.It's always best to send pictures with your enquiry to ensure we can give you an accurate quote as we pride ourselves on transparency.Call today for a free quote.
Are we able to ride in the tow truck?
Yes - We are only able to take 2 passengers in the truck.
We have broken down and have a trailer, caravan or boat - are you able to tow both?
Yes, we can tow vehicles of all sizes, right up to small trucks and machinery - Call us for a free quote.
Are you with the NRMA?
No we are not affiliated with NRMA Directly.However, we offer a private once off payment service with no lock in contracts or hidden fees.
Are you able to take away Scrap cars?
Yes we offer a free car removal within our usual service areas.