With so many towing companies out there, choosing the right one could become a daunting task. There are several towing companies that are honest and many that engage in unethical practices.
Here are some ways to make sure you are dealing with an honest and reliable towing business in Newcastle.
Ask for References
When it comes to hiring a quality service for towing in Lake Macquarie, make sure you select a reliable and honest towing operator.
Shortlist 3-4 reputable towing companies and ask them whether they can give you the names of their past clients. In the event that they can’t or won’t do this, you ought to be vigilant.
Any reputable and trusted towing company will be more than happy to give you the names and contact numbers of their past clients.
Make sure you talk to these people in person or over the phone. Ask them whether they would at any point work with a particular towing company again.
Talk to People that You Know
Talk to friends, family, colleagues and people that you know to gather useful information about towing companies in and around your area.
Inquire as to whether they have used the services of a towing operator that they have felt was very reliable and professional.
A referral from someone you trust will guarantee that you are seeking roadside assistance from a towing company that is honest won’t exploit you.
Make Sure They Are Licensed, Insured and Bonded
Whether you need caravan towing in Lake Macquarie or car towing in Edgeworth, look for towing companies that are licensed, insured and bonded.
However, try not to accept that they have all the three things. Don’t hesitate to ask for proof. A reputable towing business in Newcastle will never hesitate to provide you proof of these things.
Licensed towing operators are dedicated to delivering the highest standards of service and professionalism. Make sure they have proper insurance protection to pay for your car if it gets damaged while towing.
Get proper clarity on how much you need to pay for the services you need. Take everything in writing and make sure you know everything you are being charged for before they submit the final bill.
You should have a clear idea about how much a tow will cost. The initial estimate should include everything – the towing fee, service charge, mileage, impound storage and more.
Make sure everything is in writing before you allow them to pick up your truck or car.
By keeping the above-mentioned tips in mind, you can easily find an honest and reliable towing operator. If you are seeking car recovery assistance, then look no further than ALL ABOARD TOWING. We provide our clients with reliable roadside assistance services and hassle-free towing in Newcastle and surrounding regions.